We support you at all stages of your PRM and CRM animation strategy:
- Strategic approach: customer journey, touchpoints, channels, segmentation
- Creative approach: tone, design, content strategy
- Implementation of scenarios (or “journeys”) on all channels
- Editorial planning and campaign management
- Solutions to enrich relational communication (partnerships, loyalty program, gamification, etc.)
- Performance management: modeling and measurement of R.O.I. of your relational program