ENGIE : Mon programme pour agir

Reward virtuous consumers with eco-responsible gifts

How to reward loyal and committed customers with gifts while reinforcing the incentive for sobriety and ecological responsibility?

Notre

réponse

Propose a catalog of attractive, diversified rewards, in connection with the ecological transition.

Diversify and renew rewards, by responding to very precise specifications for the sourcing of rewards (price, eco-design, origin, etc.)

1

Continuous sourcing of rewards (addition of new products every 2 months), with respect for very precise specifications (price levels, origin of manufacture, eco-design): kits to limit consumption, educational games, useful products and eco-designed, sustainable cosmetics…
2

Provision of an order management and stock tracking platform, interfaced with the program site using an API
3

Management of customer service dedicated to gift orders

les key points

Sourcing of eco-responsible products that meet very strict specifications

Original gifts, with high value for customers, and supporting the message of the relational program “My program to act”

How is it different with Dékuple ?

Ability to meet a tailor-made need in terms of sourcing, to reconcile image, brand commitment and economic coherence of the program

A flexible and robust technical solution to manage gift orders in an automated way (shipment of orders, inventory tracking)

A complete service, from the sourcing of gifts to the management of customer service dedicated to orders

Chiffres clés

years

Renewal of the program since September 2019

100

eco-responsible products sourced for the program since its launch