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Enrichment, segmentation and scoring: optimize your strategy with advanced customer knowledge

Agence Dékuple transforms your data into actionable insights thanks to tailor-made enrichment, segmentation and scoring strategies, to maximize the impact of your marketing campaigns.

Enrichment, segmentation and scoring: build a precise customer vision

To engage your customers and prospects effectively, it is essential to know them in depth. Data enrichment, customer segmentation and scoring allow you to obtain a detailed customer view, personalize your marketing actions, and optimize your performance.

Agence Dékuple combines data expertise and innovative solutions to enrich your data, segment your audiences and prioritize your actions using scoring. Whether you use your own data (first party) or integrate third-party data with our solutions like DataMatch or FamilySquare, we help you build a precise and efficient marketing strategy.

 

Our point of view

“The enrichment, segmentation and scoring of customer databases are essential pillars of an effective marketing strategy. They allow us to better understand behavior, identify opportunities with high added value and personalize actions, to maximize engagement and maximize return on investment.”

Nicolas Bruchet, CRM and loyalty expert

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Contact us today to build advanced customer knowledge and deploy targeted and effective marketing strategies!

Illustration of customer database segmentation concept

Image credit: Vectorjuice

Why are enrichment, segmentation, and scoring crucial?

Enrich your data for a complete view

With enrichment, you complement your customer data with key information to better understand your audiences. These additional insights improve the precision of your analyses and marketing actions.

Segment for better targeting

Segmentation allows you to divide your customer base into homogeneous groups based on their behaviors, needs, or characteristics. Precise segmentation ensures more relevant campaigns and a better return on investment.

Score to prioritize your actions

Scoring evaluates the likelihood of a customer or prospect performing a desired action, such as making a purchase or signing up. This helps you focus your marketing efforts on the most promising segments.

Our expertise in enrichment, segmentation, and scoring

1. Data Enrichment

We enrich your databases with additional data from your own sources or third-party solutions.

  • Transactional data: purchase history, frequency, and spending amounts.
  • Behavioral data: online browsing, email interactions, app usage.
  • Third-party solutions:
    • DataMatch: multichannel enrichment with verified and complete contact data.
    • FamilySquare: geographic segmentation based on geotypes for a better understanding of socio-demographic profiles from addresses.

2. Customer Segmentation

We analyze your data to create actionable segments aligned with your marketing objectives.

  • Socio-demographic segmentation: age, gender, income, location.
  • Behavioral segmentation: shopping habits, product preferences, channels used.
  • Dynamic segmentation: real-time updates to segments based on newly collected data.
  • Geotype segmentation: geographic and socio-economic profiles using FamilySquare.

3. Marketing and Predictive Scoring

We implement scoring models to prioritize your actions and optimize your efforts.

  • Appetite scoring: identify customers most likely to respond to an offer.
  • Loyalty scoring: evaluate customer engagement levels to anticipate churn risks.
  • Conversion scoring: analyze high-potential prospects for conversion.
  • Predictive models: use AI and algorithms to anticipate future behaviors.

Our methodologies for advanced customer insights

Data collection and analysis

We leverage your first-party data, such as transactional or behavioral information, and enrich it with reliable third-party data for a 360° customer view.

Custom model development

Each segmentation and scoring strategy is tailored to your business goals and market specifics.

Integration with your tools

We connect your enriched data and segmentations with your CRM, DMP, or CDP tools for seamless and efficient use.

Continuous measurement and optimization

We regularly analyze the performance of segments and scores to refine your campaigns and maximize their impact.

The benefits of our approach

Precise and actionable customer insights

With our enrichment and segmentation solutions, you gain detailed and actionable insights into your audiences, enabling personalized messaging and increased relevance.

Enhanced marketing efficiency

Segmentation and scoring allow you to focus your efforts on the most promising segments and leads, reducing unnecessary costs and increasing your ROI.

Dynamic customer understanding

With dynamic segments and regular data enrichment, your marketing strategy stays aligned with evolving customer behaviors and expectations.

Why choose Agence Dékuple for enrichment, segmentation, and scoring?

Advanced expertise in data marketing

We combine proven methodologies, advanced technological tools, and deep knowledge of data challenges to provide tailored solutions.

Innovative and tailored solutions

With our proprietary tools like DataMatch and FamilySquare, we enrich and segment your data precisely while integrating it into your existing systems.

Comprehensive strategic support

From data collection to the operational implementation of segmentations and scores, we support you at every stage to ensure concrete and measurable results.

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